Once you have run the test you should see your Download and Upload
speed results. The lowest speed will be the limiting factor in your
call quality. Here is what you could expect if either of your speeds
are too low:
Upload speed too low -> Your voice will not be clear to people you call.
Download speed too low -> Your callers voice will not be clear to you.
Latency -> The time delay between when audio is sent and received.
We
recommend a minimum of 128Kb/s for both upload and download speed for
voice lines, and a minimum of 400KB/s if you have enabled the fax
option. The more speed the better especially when you have
addition things using your Internet connection like PCs, notebooks, game
systems, etc. Using these things in conjunction with your digital phone
service can affect call quality so we recommend you upograde to a more
generous bandwidth plan from your ISP.
Article ID: 75, Created: 2/6/2014 at 10:34 PM, Modified: 2/6/2014 at 10:34 PM